Privacy Policy

Our Commitment To Privacy

ROCK Networks is committed to protecting the privacy of individuals and complying with all applicable privacy laws, including Quebec’s Law 25. This privacy policy outlines how we collect, use, and disclose personal information, as well as the purposes for which it is collected.

1. 1. 1. 1. Collection of Personal Information
            We collect personal information from individuals in the course of our commercial activities, including when they visit our website, purchase our products or services, or contact us with inquiries. We only collect personal information that is necessary for the purposes identified at the time of collection, and we obtain express consent from individuals for the collection, use, or disclosure of their personal information.
         2. Use and Disclosure of Personal Information
            We use personal information for the purposes identified at the time of collection, which may include providing products or services, processing payments, and responding to inquiries. We may also disclose personal information to third-party service providers who assist us in providing our products or services. We only disclose personal information to third-party service providers who have agreed to comply with our privacy policies and procedures.
         3. Security of Personal Information
            We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. We use physical, technical, and administrative safeguards to protect personal information, including encryption, firewalls, and regular data backups.
         4. Consent
            We obtain express consent from individuals for the collection, use, or disclosure of their personal information. We provide clear and simple language when obtaining consent, and individuals can withdraw their consent at any time.
         5. Privacy Complaints Process
            We have a privacy complaints process in place to address any complaints that may arise regarding the protection of personal information. Individuals can contact us using the contact information provided in this policy to file a complaint.
         6. Incident Logging
            We maintain incident logging to ensure that we can notify individuals in the event of a data breach or data exposure.
         7. Review and Update Data Protection Processes
            We regularly review and update our data protection processes to ensure compliance with Law 25.
         8. Employee Training
            We train our employees on the requirements of Law 25 and our privacy policies and procedures.
         9. Cookies and Tracking Technologies
            We use cookies and other tracking technologies on our website to enhance the user experience and improve our services. We obtain consent from individuals for the use of cookies and provide clear information about their purpose.
         10. Contact Information
             If you have any questions or concerns about our privacy practices or this policy, please contact us at [insert contact information].
         11. Purpose of Collection
             We collect personal information for the following purposes:
             • To provide products or services to individuals
             • To process payments
             • To respond to inquiries
             • To improve our products and services
             • To comply with legal and regulatory requirements
         12. Retention of Personal Information
             We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
         13. Access to Personal Information
             Individuals have the right to access, correct, or delete their personal information. To exercise these rights, individuals should contact us using the contact information provided in this policy.

         You can access all your personally identifiable information that we collect online and maintain by calling us at 1-877-721-7070 or sending us an email by clicking here. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

         How To Contact Us

         Should you have other questions or concerns about these privacy policies, please contact us.