Whether you’re Public Safety Answering Point (PSAP) or a first line responder, you’ve likely heard of NG9-1-1. It’s the next generation of emergency services that will involve more advanced capabilities like text messaging and location tracking. While the switch is mandatory in Canada (as set forth by the Canadian Radio-Television and Telecommunications Commission), it will… Read More»

5 Things PSAPs Should Look for in Their NG9-1-1 System