Please note that we currently only ship to locations within Canada.
- Orders received by 2:00 PM Atlantic Time for in-stock items will be shipped the same day. Orders received after 2:00 PM Atlantic Time for in-stock items will be shipped as soon as possible, by the next day at the latest.
- Special order or back-ordered items will be shipped within 48 hours of receipt of the items at ROCK Networks.
- Orders are shipped FOB ROCK Networks and will be shipped via Purolator regular ground service to a civic street address only. All orders will be charged a rate according to the province it will be shipped to. ROCK Networks reserves the right to charge extra shipping or change the method of shipping for addresses that are deemed to be “away points” or addresses that are outside the traditional mailing route. Our website Shipping Estimator is approximate only and does not include the cost for items of significant weight or the cost to ship to Northern or remote parts of select provinces.
- An email notice will be sent to the customer at the time of shipment providing Purolator shipment and tracking information.