Next Generation 9-1-1 (NG9-1-1)

Dispatcher working at NG9-1-1 Call Centre

PSAPs Need to Act NOW to Be Ready for the CRTC’s Mandated NG9-1-1 Transition Timelines

As a Public Safety Answering Point (PSAP), you are likely aware that the mandated NG9-1-1 transition timeline for moving to Next-Generation 9-1-1 is looming. The CTRC’s deadline to shift from voice-only to digital for emergency calls is March 2025. While this may seem like ample time, it’s not for a project of this magnitude. The time to plan and assemble your teams… Read More»

Next Generation 9-1-1 Call Handling and Beyond

Next Generation 9-1-1 (NG9-1-1) is an initiative to update the 9-1-1 service infrastructure and improve public emergency communications services in a growingly wireless mobile society. It will enable the public to transmit text, images, video, and data to the Public Safety Answering Point (PSAP).​ The mandated CRTC timeline that originally stated PSAPs must transition from… Read More»

Person using NG9-1-1 System

5 Things PSAPs Should Look For in Their NG911 System

Whether you’re Public Safety Answering Point (PSAP) or a first line responder, you’ve likely heard of NG9-1-1. It’s the next generation of emergency services that will involve more advanced capabilities like text messaging and location tracking. While the switch is mandatory in Canada (as set forth by the Canadian Radio-Television and Telecommunications Commission), it will… Read More»

We Achieved ISO 9001: 2015 Standard. Here’s Why it Matters

Earlier this month, we achieved our ISO 9001: 2015 registration following a recent audit conducted by NSF-ISR. We were previously certified under ISO 9001: 2008 after successfully completing a rigorous registration process and an in-depth external audit. The achievement demonstrates to our customers how much value we place on the quality of service we provide them… Read More»

Did You Know we Distribute and Install Federal Signal Products Such as Vehicle Light Bars, Sirens, and Lights?

Federal Signal is a world leader in innovative equipment, as well as communication and security systems designed to keep workers and first responders safe and secure in tough environments, and to increase public safety. With products ranging from police, fire, and emergency service vehicle lights and sirens to warning lights and signaling devices on construction… Read More»